Welcome to RALIONOVEX. We strive to ensure that our customers are satisfied with their purchases. However, if you need to return a product, we are here to help with a straightforward refund policy.
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund, please contact us at [email protected].
If you have any questions about our refund policy, please contact us through our customer support email at [email protected] or call us at (555) 123-4567.